Operation Codes

    Seatel provides you with USSD & SMS codes to facilitate your operations such as top-up, inquiry and service subscriptions.

 

I.  USSD Codes (Directly Dial on mobile)

USSD   Code List

Category

Functions

Codes

Top-up

Own-number Top-up

1801*PIN Code*

Night-Package

Single day subscription

1800*33*

30-days subscription

1800*34*

Enquiry

Balance Enquiry

1800*11*

Plan Usage Enquiry

1800*14*

$2 On-net free call package

Subscribe

1800*321*

Cancel

1800*323*

Subscribe/modify   to 30   Days/Freedom Plan

For   $1 30 days Plan

1800*361*

For   $2 30 days Plan

1800*362*

For   $3 30 days Plan

1800*363*

For   $4 30 days Plan

1800*364*

For   Freedom Plan

1800*360*

Data operations

Data Purchasing

1800*51*xx*

XX refers to cash amount, example: 01 means $1

Data Enquiry

1800*52*

Data Transferring

1800*53*n*Transferred number*

n*10   MB as the transferred amount

*More codes with functions are coming up soon! Please stay tuned.

 

 

II.  SMS Codes

Instructions: Enter SMS function of the phone, input SMS codes as the text, and the relevant number of "sending to" (such as 1800) as the receiver, then press "send".


Recommended conditions of using SMS code: online-banking top-up, and in case when inconvenient for dialing.

  • Once customers purchase top-up voucher from mobile online-banks (such as Acleda or Wing online-banking APP), with an easy edit (by copying the PIN) after receiving the SMS, the top-up could be quickly processed sending SMS to 1801 top-up for either own-number or other number, instead of repeatedly inputting (since the USSD requires inputting each single digit one by one).

  • Moreover, in case when customers feel inconvenient for dialing a call, the SMS operation is appropriate.

SMS codes

Service category

Function

SMS code format

Sending to

Basic Inquiry

Balance Inquiry

101

1800

Usage Inquiry

104

Own-number Inquiry

106

Bill Inquiry

102*YYYYMM

(example201705)

Sea-Coin Inquiry

103

Service Language

Change to English

201*1

1800

Change to Khmer

201*2

Change to Chinese

201*3

Current Language Inquiry

202

Data

Data purchasing

501*XX

XX refers to cash amountexample: 01 means $1

1800

Data balance Inquiry

502

Transferring to other number

503*n*transferred number

(n*10 MB as the transferred amount)

Top-up serviceTop-up voucher

Own-number Top-up

1*Voucher Pin

1801

Other-number Top-up

2*Voucher Pin*number

 

*Reminders: 

It is strongly recommended that all the relevant functions can be operated by SeaShop APP which can be downloaded on your phone, for more convenience and worry-free of remembering the codes.

Click  to download: http://app.seatelgroup.com/dl/shop/